1. Our Accessibility Commitment

Natty Hatty is continually working to improve the usability and accessibility of:

• Natty Hatty Business Center (Web)

• Natty Hatty Customer App (iOS & Android)

• Natty Hatty Signature

• Natty Hatty Dynamic Websites

• All checkout & payment flows

• All registration workflows

• All public-facing pages and documentation

We aim to ensure that all users can interact with our platform independently, regardless of ability.

2. Standards & Guidelines We Follow

Natty Hatty designs and develops according to:

WCAG 2.1 AA (Web Content Accessibility Guidelines)

Including but not limited to:

• Text alternatives for non-text content

• Sufficient color contrast

• Keyboard navigability

• Logical tab order

• Screen reader compatibility

• Resize and zoom support

• Error identification and instructions

ADA Title III (Accessibility for Public-Facing Services)

Our services are intended to be usable by all individuals, including those using assistive technologies such as:

• Screen readers (VoiceOver, TalkBack, NVDA, JAWS)

• Screen magnifiers

• Keyboard-only navigation

• Switch devices

• Speech-to-text tools

Mobile Accessibility (iOS & Android Guidelines)

We follow:

• Apple Accessibility Standards

• Google Material Accessibility Guidelines

3. Accessibility Features in Natty Hatty

Natty Hatty currently supports:

• Screen-reader friendly UI

• Accessible form labels and input descriptions

• Large tap targets and touch-friendly design

• Color contrast compliant with WCAG 2.1 AA

• Clear error messages for forms and checkouts

• Keyboard navigation support on web

• Adjustable text size and dynamic type support

• Captions or transcripts for major video content

• Audio-independent and color-independent cues

Where possible, we avoid:

• Text embedded in images

• Non-descriptive buttons

• Hidden interactive elements

• Visual-only indications

4. Ongoing Accessibility Efforts

Accessibility is not a one-time project — it is a continuous commitment.

Natty Hatty performs ongoing:

• Accessibility audits (internal and third-party)

• Automated accessibility scanning

• Manual testing with assistive technologies

• Remediation of issues identified in reviews

• Training for design, engineering, and product teams

• Integration of accessibility into our development lifecycle

We also monitor new regulations and updates to WCAG standards.

5. Third-Party Content & Limitations

While Natty Hatty strives for full accessibility, some content may be provided by:

• Organizations

• Coaches

• Event operators

• Third-party integrations (Stripe, Apple, Google, Maps)

Natty Hatty does not control the accessibility of external services but encourages all partners to maintain accessible experiences.

6. Feedback & Support

Accessibility feedback helps us improve.

If you experience any difficulty using Natty Hatty, encounter an accessibility barrier, or need assistance, please contact us:

Include:

• Your contact info

• URL or screen where you had difficulty

• Description of the issue

• Any assistive technologies used

We aim to respond within 5 business days.

7. Compatibility & Supported Technologies

Natty Hatty is designed to be compatible with:

• Latest versions of Chrome, Safari, Firefox, Edge

• iOS and Android devices

• Screen readers (VoiceOver, TalkBack, NVDA, JAWS)

• Mobile & desktop resizing tools

Older browsers or unsupported systems may not function optimally.

8. Continuous Improvement Statement

Natty Hatty is committed to evolving our accessibility program to ensure our platform remains usable, inclusive, and compliant with evolving ADA standards. As new WCAG standards emerge (e.g., WCAG 2.2 and WCAG 3.0), Natty Hatty will work toward adopting them.

9. Additional Accessibility Documentation

Natty Hatty offers a Voluntary Product Accessibility Template (VPAT) upon request.