1. What We Moderate

We moderate:

• Comments posted by users

• Replies to comments

• Any content visible to other users

• Public behavior tied to commenting activities

• Patterns of harmful, spammy, or unsafe activity

• Violations of Community Guidelines or UGC Policy

We do not moderate:

• Opinions or disagreements expressed respectfully

• Constructive criticism of Natty Hatty

• Differences in perspective

2. How Moderation Works

Moderation involves a combination of:

2.1 Automated Detection

Automated systems may flag content that includes:

• Hate speech

• Harassment

• Profanity

• Child endangerment terms

• Spam indicators

• Repeated posting behavior

• Suspicious login patterns

Flagged comments may be hidden pending review.

2.2 Human Review

Our Trust & Safety team may manually review:

• Comments reported by users

• Comments automatically flagged

• Comments related to minors

• Comments that appear harmful, illegal, or abusive

• Patterns of problematic behavior

Human moderators make final decisions.

2.3 User Reports

Users can report comments to:

Reports receive prioritized review in cases involving:

• Minors

• Harassment

• Threats

• Illegal content

• Privacy violations

3. What Content Gets Removed

A comment may be removed if it violates:

• Community Guidelines

• Blog UGC Policy

• Terms of Service

• Child safety rules

• Law enforcement obligations

This includes (but is not limited to):

3.1 Harm to Minors (Zero Tolerance)

• Identifying information about a minor

• Bullying, shaming, or criticizing a minor

• Inappropriate content involving minors

• Exploitative or predatory language

• Child safety risks

3.2 Abuse or Harassment

• Insults or attacks

• Harassment of users or staff

• Hate speech

• Threats or intimidation

3.3 Illegal or Unsafe Content

• Violence or criminal references

• Self-harm or suicide content

• Drugs or weapons

• Personal medical information

3.4 Spam or Promotion

• Ads or promotional links

• Repetitive posting

• Links designed to drive traffic externally

• Scams, phishing, or impersonation

3.5 Privacy Violations

• Personal contact information

• Doxxing

• Private details of minors or adults

3.6 IP Violations

• Copyrighted material

• Unauthorized logos or images

4. Temporary vs Permanent Actions

Depending on severity, Natty Hatty may take one or more actions:

4.1 Comment Removal

A single violating comment may be removed.

4.2 Warning (Optional)

For minor violations, a courtesy warning may be issued.

4.3 Temporary Comment Restrictions

A user may temporarily lose the ability to post comments.

4.4 Permanent Comment Suspension

A user may be permanently blocked from commenting.

4.5 Platform-Wide Account Review

If behavior indicates severe risk (especially involving minors), Natty Hatty may:

• Review the associated Natty Hatty Customer App account

• Restrict features

• Disable login

• Notify the linked Organization (if warranted)

4.6 Reporting to Authorities

Natty Hatty will escalate content involving:

• Child endangerment

• Exploitation

• Threats of violence

• Criminal activity

• Safety emergencies

We comply with applicable U.S. legal obligations.

5. Transparency of Decisions

To protect users’ privacy and the safety of minors:

• Natty Hatty is not required to explain specific moderation decisions

• We may decline to provide detailed reasoning

• We may remove comments silently

• We may act pre-emptively when high-risk content is detected

Moderation decisions are final.

6. Appeals

Because the Blog Platform is a limited public feature (not a social network),formal appeals are not supported.

However, users may request review at:

We will review:

• Obvious errors

• Mistaken identity

• MisclassNameification

• Technical problems

We do not guarantee comment reinstatement.

7. Bots, Automation & Security Abuse

Natty Hatty may block or rate-limit activities involving:

• Automated posting

• Spam bots

• Excessive requests

• Suspicious IP addresses

• Rapid login attempts

• Fake or duplicate accounts

User safety takes priority over open access.

8. Minor Safety Priority

Natty Hatty enforces the highest safety standard for minors:

• Comments involving minors are heavily scrutinized

• Violations may trigger immediate suspension

• Repeated offenders may be banned permanently

• Child safety concerns may be escalated to organizations or authorities

There are no exceptions to minor-protection rules.

9. Updates to This Moderation Policy

Natty Hatty may update this Moderation Policy periodically.

We update rules as:

• Community needs evolve

• Child safety regulations change

• New threats or abuse patterns emerge

• We introduce new blog features

The “Effective Date” will reflect the latest version.

10. Contact

For safety, moderation, or policy questions: