Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have the right to request that businesses do not sell or do not share their personal information.

Natty Hatty does not sell or share personal information for cross-context behavioral advertising or marketing.

However, to comply with California law, we provide this page as a method for you to formally submit a request.

If you are a California resident and wish to exercise your rights, please follow the instructions below.

1. Natty Hatty Does Not Sell or Share Personal Data

Natty Hatty does not sell personal information as the term “sell” is defined under CCPA/CPRA.

Natty Hatty also does not share personal information for cross-context behavioral advertising.

We do not disclose personal information to third parties for marketing purposes.

We only share information with:

• Authorized service providers (e.g., AWS, Stripe, Twilio, Cloudflare)

• Facilities/organizations you choose to interact with

• When legally required

A full list of subprocessors is available at:
👉 https://nattyhatty.com/legal/privacy/nattyhatty-subprocessors

2. Submit a “Do Not Sell or Share” Request

Even though Natty Hatty does not sell or share data, California residents may submit a formal opt-out request.

Option 1 — Email Request (Recommended)

Email us at:

Subject: “Do Not Sell or Share Request”

You must email us from the same email address associated with your Natty Hatty account so we can verify your identity.

Option 2 — Submit Through the Customer App

You may submit a privacy request directly through the Natty Hatty Customer App / Customer Platform, where available, by navigating to:

• Settings → Privacy → Data Rights → Do Not Sell/Share My Information

(If this feature is not yet live, email is the primary method.)

3. Verification Process

For your protection, Natty Hatty must verify your identity before processing a request.

Verification requires:

• Matching your request to your Natty Hatty account email

• Confirming your identity via email link

• For parent/guardian accounts: verifying your connection to any child accounts

• For coaches or staff: confirming your organization affiliation

If we cannot verify your identity, we will notify you and the request cannot be completed.

4. What Happens After You Submit a Request?

Because Natty Hatty does not sell or share data, we will:

• ✔ Confirm receipt of your request

• ✔ Update your privacy preferences

• ✔ Flag your profile as “Do Not Sell/Share”

• ✔ Provide written confirmation once complete

You will not experience discrimination or reduced service quality for exercising your rights.

5. Authorized Agents

You may authorize an agent to submit a request on your behalf.

We require:

• A signed letter authorizing the agent

• Verification of both your identity and the agent’s identity

Submit authorization documents to:

6. Child Data (Under 13 / COPPA)

Natty Hatty does not sell or share children's personal information.

For any privacy request involving a child’s account:

• A parent/guardian must submit the request

• Additional verification is required

Email: legal@nattyhatty.comlegal@nattyhatty.com

7. Additional Privacy Rights

California residents may also exercise:

• Right to Access

• Right to Delete

• Right to Correct

• Right to Limit Sensitive Data

• Right to Know What Information Is Collected

• Right to Opt Out of Automated Decision-Making (Natty Hatty does not use such systems)

See the full Privacy Policy for a complete description:

👉 https://nattyhatty.com/legal/privacy