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Players
Coaches

Natty Hatty Signature

Recreational Facilities
Sports Clubs
Parks & Recs

Business Center

Recreational Facilities
Sports Clubs
Parks & Recs

Natty Hatty Customer App

Available on iOS & Android

Parents & Guardians
Players
Coaches
Natty Hatty Signature logo

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Privacy — Data Governance

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Natty Hatty Subprocessors – Natty Hatty Platform

Version: v1.0

Last Updated: November 15, 2025

This page identifies the authorized Subprocessors that Natty Hatty, Inc. (“Natty Hatty”) engages to support delivery of the Natty Hatty Platform, which includes:

  • Natty Hatty Business Center (Organization dashboard)

  • Natty Hatty Customer App (mobile app)

  • Platform-based roster tools, messaging, registrations, scheduling

  • Platform-integrated payment flows

  • Platform-level audit logs, authentication, and data processing

These Subprocessors may process Personal Data on behalf of Customers, as defined in our Data Processing Addendum (DPA).

Natty Hatty evaluates all Subprocessors for security, privacy, youth-safety, and regulatory compliance before engagement and on an ongoing basis.

Current Subprocessors for the Natty Hatty Platform

Amazon Web Services (AWS)

Hosting, storage, compute, backups — USA

Data: Customer account data, organization data, roster information, program data, encrypted documents, metadata, logs

Cloudflare

CDN, security layer, WAF, DDoS protection — USA

Data: IP addresses, network-level metadata, request logs

Stripe

Payment processing, payouts, disputes — USA

Data: Tokenized card data (handled directly by Stripe), payment metadata, billing information

Twilio / SendGrid

Email & SMS delivery — USA

Data: Email addresses, phone numbers, notification metadata

Managed SQL Database (Cloud Provider)

Relational database storage for platform data — USA

Data: Account data, roster information, registration data, platform metadata, event configuration data

Apple & Google (Mobile App Stores)

Mobile app distribution, crash logs, update delivery — Global

Data: App binary metadata, anonymous diagnostic logs

Important Notes

  • The Natty Hatty Platform does not store full card numbers, CVVs, or sensitive financial data.

  • Stripe processes all payment card information directly.

  • No biometric, advertising, or behavioral tracking data is collected from minors.

  • No Subprocessor is used for AI/ML model training.

No AI/ML Subprocessors

Natty Hatty does not use Artificial Intelligence (AI) or Machine Learning (ML) Subprocessors to process customer data within the Platform.

Data is never used for:

  • Model training

  • Profiling

  • Behavior prediction

  • Advertising technology

How We Add or Change Subprocessors

Consistent with our Data Processing Addendum (DPA):

1. Notification

Natty Hatty will provide 30 days’ advance notice of any new Subprocessor via:

  • Email

  • In-app notification

  • Or both

2. Customer Right to Object

Customers may object within 10 days on reasonable and specific data protection grounds.

3. Resolution Options

  • Work with the Subprocessor to address the concerns, or

  • Permit the Customer to terminate only the affected services with a pro-rated refund.

Natty Hatty always maintains full responsibility for ensuring Subprocessors provide protections consistent with our obligations under the DPA.

Data Protection & Security Requirements

All Natty Hatty Platform Subprocessors are contractually required to:

  • Process personal data only for the purpose of supporting Natty Hatty services

  • Maintain strong technical and organizational security controls

  • Protect youth and minor data in compliance with COPPA, CPRA, and other laws

  • Maintain compliance with relevant standards (SOC 2, ISO 27001, PCI-DSS, etc.)

  • Support deletion, correction, and access requests as permitted by law

  • Implement encryption in transit and at rest

  • Notify Natty Hatty promptly of any security incidents

Natty Hatty continually reviews Subprocessors for operational suitability, compliance, and risk.

Contact

For questions about these Subprocessors or to exercise rights under the DPA:

legal@nattyhatty.com

Subject line: “Subprocessors – Natty Hatty Platform”