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Natty Hatty — Document Retention Policy (Website)
Last Updated: November 15, 2025
Version: v1.0
Natty Hatty, Inc. (“Natty Hatty,” “we,” “our,” “us”) provides software tools that allow youth sports Organizations (“Organizations”) to collect digital documents, waivers, agreements, signatures, and participant information through Natty Hatty–hosted public pages.
This Document Retention Policy explains how signed documents, signature records, audit trails, and associated information are stored and retained when submitted through the Natty Hatty website, including:
Public signature pages
Public registration flows
Public checkout pages
QR-code–accessed signature forms
Payment + signature combined flows
This policy applies to website-based signatures and forms and does not govern internal Organization documents stored inside the authenticated Natty Hatty platform (covered by the Platform Retention Policy).
1. Purpose of Retention
Natty Hatty retains documents to:
Provide Organizations with legally required records
Maintain compliance with e-signature laws (ESIGN, UETA, eIDAS)
Support safety, legal, insurance, and audit requirements of Organizations
Maintain document integrity and prevent tampering
Provide access to signed waivers and agreements for verification
Natty Hatty does not use signed documents for advertising or training AI/ML.
2. What Documents Are Retained
Natty Hatty retains:
Signed waivers
Liability releases
Medical or participation acknowledgments
Policy agreements
Registration-related documents
Payment-linked signature documents
Digital audit logs
IP address, timestamp, and device metadata associated with signatures
Hash values and verification receipts (“locking” the document)
Natty Hatty does not store the contents of handwritten signatures or biometric signatures.
3. How Long Documents Are Retained
Documents tied to a transaction or signature are retained for the period required by the Organization.
Organizations determine the legal or policy-based retention period.
Standard retention:
Up to 7 years (common in youth sports liability and insurance requirements)
However, Organizations may request shorter or longer retention to meet:
State or federal laws
Insurance carrier mandates
Governing-body policies
Internal legal requirements
Natty Hatty follows the Organization’s requirements unless restricted by law.
4. Signatures Are Permanent and Cannot Be Deleted
Once a document is signed:
It becomes a permanent, immutable record
It cannot be revoked or removed retroactively
Refunds do not cancel or delete signed documents
Editing requires issuing a new document
The signed version is preserved in full
This ensures legal validity and compliance with ESIGN and UETA standards.
5. Audit Logs Are Retained With the Document
For every document that is signed, Natty Hatty retains:
Time and date of signature
Signer’s name (as entered)
IP address
Device and browser metadata
Document version ID
Organization requesting the signature
Signature method
Hash integrity record
Consent confirmation
Audit logs are stored for the same duration as the signed document.
6. Who Can Access Retained Documents
Organizations
Organizations have full access to the documents they create and collect.
They may:
Download
Export
Store offline
Archive
Share within their staff as permitted by law
Signers (Parents / Guardians / Adults)
may request a copy of their own signed documents by contacting the Organization directly.
Natty Hatty
may access documents only for:
Platform support
Legal compliance
Security auditing
Dispute investigation
Fraud prevention
Natty Hatty does not read or interpret document content.
7. Secure Storage & Integrity Protection
All documents are stored using:
AES-256 encryption at rest
TLS 1.2+ encryption in transit
AWS secure infrastructure
Cloudflare protection for public accesses
Tamper-evident hashing
Immutable audit logs
Documents cannot be modified once finalized.
8. When Documents Are Deleted
Deletion may occur:
When the Organization requests deletion and no legal or compliance restrictions apply
When required by law (e.g., privacy rights requests)
When retention periods expire
Natty Hatty may deny deletion requests if:
The document is required for safety or liability reasons
It is tied to a payment dispute or active issue
It is required for legal compliance
It involves a minor and must be retained under youth-protection rules
9. Relationship With Privacy Laws
Natty Hatty’s retention practices comply with:
ESIGN
UETA
eIDAS (Standard Electronic Signatures)
CPRA (California)
COPPA (for minors)
Applicable state youth-sports regulations
General consumer privacy standards
Deletion requests from parents are routed through the Organization, not Natty Hatty.
10. Accuracy & Responsibility of Organizations
The Organization is solely responsible for:
The content of the documents
Legal sufficiency
Retention period requirements
Compliance with state youth-sports laws
Ensuring that the correct document versions are issued
Natty Hatty is a technical provider, not a legal document author.
11. Contact Information
For questions about document retention:
For copies or corrections of signed documents:
Contact the Organization that created the document.