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Recreational Facilities
Sports Clubs
Parks & Recs

Business Center

Recreational Facilities
Sports Clubs
Parks & Recs

Natty Hatty Customer App

Available on iOS & Android

Parents & Guardians
Players
Coaches
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Natty Hatty Website — Product & Program Listings Disclaimer

Version: v1.0

Effective Date: November 15, 2025

Natty Hatty, Inc. (“Natty Hatty”) provides a technology platform that allows independent youth-sports organizations, facilities, teams, coaches, and service providers (“Organizations”) to create and publish product listings, event pages, registrations, membership offerings, merchandise, tryouts, camps, clinics, and other paid or free programs (“Listings”) on the Natty Hatty website and the Natty Hatty Customer App.

Natty Hatty itself does not create, own, manufacture, fulfill, or manage any of the Listings displayed on the website.

1. Listings Are Created Solely by Organizations

All Listings visible on the Natty Hatty website—including merchandise, apparel, equipment, registrations, events, and memberships—are:

  • Created by the Organization

  • Managed by the Organization

  • Priced by the Organization

  • Fulfilled by the Organization

  • Owned and controlled by the Organization

Natty Hatty does not review, approve, verify, or certify the accuracy, quality, availability, legality, or safety of any Listings.

Organizations are solely responsible for:

  • Accurate product descriptions

  • Sizing information

  • Pricing and taxes

  • Images and branding

  • Fulfillment and delivery

  • Customer service

  • Refunds, cancellations, and exchanges

  • Safety and compliance with all applicable laws

2. Accuracy, Content & Intellectual Property

All content—including photos, logos, descriptions, claims, and product details—is provided by the Organization posting the Listing.

Natty Hatty:

  • Does not guarantee the accuracy or truthfulness of Listings

  • Does not validate trademark or copyright rights

  • Does not confirm whether merchandise is licensed, original, or authorized

  • Is not responsible for counterfeit, unlicensed, or infringing content

Any intellectual-property concerns must be directed to the Organization or through our DMCA process.

3. Fulfillment, Delivery & Quality

All shipping, delivery, and fulfillment obligations belong solely to the Organization.

Natty Hatty is not responsible for:

  • Shipping delays

  • Lost or damaged merchandise

  • Incorrect sizing

  • Fabric or product quality

  • Failure to deliver ordered goods

  • Cancelled or rescheduled programs or events

  • Inaccurate inventory or backorders

Customers must contact the Organization directly for support or resolution.

4. Refunds, Cancellations & Exchanges

Refunds for any product or program purchased through the Natty Hatty website are governedentirely by the Organization’s refund policy.

Natty Hatty:

  • Does not set refund rules

  • Does not decide refund eligibility

  • Does not issue refunds on behalf of Organizations

  • Does not mediate refund disputes

Customers must contact the Organization listed on the product or program page.

5. Safety, Compliance & Age-Specific Activities

All sports-related programs, camps, clinics, and events are operated and supervised by the Organization.

Natty Hatty:

  • Does not run programs

  • Does not supervise coaches or participants

  • Does not conduct safety checks

  • Does not verify equipment or facility standards

  • Does not confirm age restrictions or skill requirements

Safety policies and compliance standards are the sole responsibility of the Organization.

6. No Warranty or Endorsement

Natty Hatty does not:

  • Endorse any Organization

  • Guarantee performance or quality

  • Provide warranties of any kind

  • Confirm coaching credentials or qualifications

  • Validate the legitimacy of any Listing

Listings appear solely because the Organization has chosen to publish them.

7. Payments & Transactions

Natty Hatty provides the checkout technology but does not:

  • Collect funds on behalf of itself (except platform fees)

  • Control Organization pricing

  • Assume liability for chargebacks

  • Oversee how Organizations use collected funds

All financial responsibility lies with the Organization.

8. Customer Acknowledgment

By purchasing any product or program through the Natty Hatty website, you acknowledge and agree that:

  • You are purchasing from the Organization, not Natty Hatty

  • The Organization—not Natty Hatty—is responsible for fulfillment, quality, delivery, and refunds

  • Natty Hatty is not liable for any Listing errors, inaccuracies, or misrepresentations

  • You have read and understand the Organization’s refund and cancellation policy

9. Contact

For listing issues, product questions, or refund requests, contact the Organization listed on the page.

For Natty Hatty legal questions:

📩 legal@nattyhatty.com

📩 support@nattyhatty.com