1. Acceptable Use

You agree not to:

• Use the website for unlawful, harmful, or fraudulent activity

• Attempt to disrupt, overload, or misuse the website

• Upload harmful code or automated scripts

• Scrape or harvest website data without permission

• Misrepresent your identity

• Interfere with program pages or signature flows

• Access pages or data not intended for you

Natty Hatty may restrict access if misuse is detected.

2. Public Program Pages & Hosted Registration Forms

Organizations may create program pages, event listings, registration forms, and payment flows that Natty Hatty hosts publicly.

You acknowledge that:

• Information you submit on these pages is shared with the Organization

• Each Organization determines its own refund, pricing, and program policies

• Natty Hatty is not responsible for Organization decisions or actions

• Organizations must provide their own terms and refund rules

You agree not to misuse registration pages or submit false information.

3. Payments on Natty Hatty–Hosted Pages

If you make a payment on a page hosted by Natty Hatty:

• Payments are processed by Stripe

• Natty Hatty never stores full credit/debit card numbers

• All disputes, refunds, and program decisions belong to the Organization operating the page

Your payment is between you and the Organization, not Natty Hatty.

Natty Hatty is a technology platform, not a merchant of record.

4. Digital Signatures on Natty Hatty (Signature Pages)

Organizations may request legally binding digital signatures through Natty Hatty Signature.

You acknowledge that:

• Signature pages are hosted on Natty Hatty’s website

• Device and IP information may be logged for audit purposes

• Your signed document will be shared with the requesting Organization

• Natty Hatty complies with ESIGN, UETA, and eIDAS standards

Natty Hatty does not validate the legality of the content within documents — that responsibility lies with the Organization.

Below is a fully polished, contract-grade section you can insert directly into the Natty Hatty Website Terms of Service, covering:

• Automatic account creation

• User obligations

• Temporary credentials

• Access to order data

• Security responsibilities

• Legal basis

• Payment + signature service overlaps

This section reads like a formal SaaS TOS clause and fits seamlessly into your existing structure.

5. Automatic Account Creation After Checkout

1. Automatic Creation of a Natty Hatty Customer Account

When you complete a transaction on the Natty Hatty website—including payments for programs, events, bookings, memberships, merchandise, or any signature-enabled document—Natty Hatty will automatically create a Natty Hatty Customer App account on your behalf (the “Customer Account”).

This account is required to:

• Provide secure access to your order and payment history

• Deliver receipts and transaction confirmations

• Store and display digitally signed documents

• Allow management of participants or family profiles

• Enable refunds, adjustments, credits, or dispute handling

• Meet compliance, record-keeping, and verification obligations

By completing a transaction, you authorize Natty Hatty to create and maintain this Customer Account for the purposes described above.

2. Information Used to Create Your Account

Your Customer Account is created using the information you voluntarily provide at checkout, which may include:

• Name

• Email address

• Phone number (if provided)

• Participant information

• Transaction and order details

Natty Hatty does not store full credit card numbers. All card data is tokenized and securely processed by Stripe (PCI-DSS Level 1).

3. Temporary Credentials & Password Setup

After your Customer Account is created:

• You will receive an email containing temporary login credentials or an activation link

• You must create a new password during your first login

• Until password reset, account access is protected through secure token-based authentication

You are responsible for maintaining the confidentiality of your login credentials.

4. Required Access for Signature & Order Retrieval

Some transactions may involve:

• Digital waivers

• Legal documents

• Required e-signatures

• Minor-related consent records

Your Customer Account provides the necessary authenticated access to view, download, or manage these documents.

You agree that access to these materials cannot be provided without an account.

5. Subscription & Recurring Payment Visibility

If a transaction includes:

• A payment plan

• A recurring subscription

• A membership package

Your Customer Account allows you to:

• View active subscriptions

• Manage billing preferences

• Review renewal dates

• Access invoices and payment history

6. Your Responsibilities

By using the website or completing a transaction, you agree to:

• Provide accurate information during checkout

• Maintain the security of your Customer Account

• Update your information as needed

• Notify Natty Hatty of any unauthorized access

You are responsible for all actions taken through your Customer Account unless you report unauthorized activity promptly.

7. Deletion of Automatically Created Accounts

You may request the deletion of your Customer Account at any time by emailing:

However, certain records cannot be deleted until legally permitted, including:

• Signed documents

• Payment records

• Refund and dispute logs

• Transaction metadata

Natty Hatty will retain only what is legally required and delete the rest.

8. Legal Basis & Consent

By completing a transaction, you acknowledge and agree that automatic account creation is:

• Necessary to fulfill the purchase,

• Required for secure document access, and

• Mandated for compliance with audit, e-signature, payment, and verification obligations.

For customers subject to GDPR/UK GDPR, processing is based on:

• Contractual necessity,

• Legal obligation, and

• Legitimate interest in secure identity verification,

9. No Opt-Out for Account Creation When Required

If your transaction involves:

• A digital signature

• A waiver

• A minor participant

• A recurring payment

• A legally-required document

• A service that requires identity verification

You acknowledge that account creation is required to complete the purchase or access your materials.

If you do not wish to create an account, you must refrain from completing the transaction.

6. Website Content & Intellectual Property

All content on the Natty Hatty website—including text, branding, illustrations, videos, screenshots, documents, and layouts—is owned by Natty Hatty or its licensors and protected by:

• Copyright

• Trademark

• Trade dress

• Intellectual property laws

You may not:

• Copy, redistribute, or modify website content

• Use Natty Hatty trademarks without permission

• Reverse engineer any part of the website

• Create derivative works from website content

7. User Content Submitted Through Public Pages

If you submit information on a public page (contact form, program page, signature page):

You grant Natty Hatty a limited, non-exclusive right to:

• Process and transmit your information

• Deliver it to the appropriate Organization

• Store it for legal, security, or operational purposes

Natty Hatty does not obtain ownership of your content.

You are responsible for ensuring:

• The accuracy of the information you submit

• That you have authority to submit minor data (if applicable of parent/guardian)

8. Privacy

Your use of the website is governed by:

Natty Hatty Website Privacy Policy

This policy explains:

• What information we collect

• How we use it

• How signature pages work

• How transactional pages share data

• How cookies function

• Your rights under CPRA/CCPA and GDPR-like laws

By using the website, you agree to Natty Hatty’s privacy practices.

9. Third-Party Services

The website may include:

• Embedded videos

• Third-party links

• Email or SMS systems

• Stripe payment widgets

• CRM or analytics systems

Natty Hatty is not responsible for third-party websites or services, and you use them at your own risk.

10. No Warranties (Website Only)

The website is provided “as is” and “as available” without warranties of any kind, express or implied, including:

• Accuracy

• Availability

• Reliability

• Fitness for a particular purpose

Natty Hatty does not guarantee:

• That public pages will always be available

• That signatures will be error-free

• That program listings provided by Organizations are accurate

11. Limitation of Liability

To the maximum extent permitted by law:

• Natty Hatty is not liable for any damages arising from your use of the website

• Natty Hatty is not liable for Organization actions, program listings, pricing, decisions, or communications

• Natty Hatty is not liable for payment disputes between you and an Organization

• Natty Hatty is not liable for misuse of information submitted by you to an Organization

Some jurisdictions do not allow certain limitations, so these may not apply to you.

12. Indemnification

You agree to indemnify and defend Natty Hatty, its employees, and affiliates from claims arising out of:

• Your misuse of the website

• Your violation of these Terms

• Your submissions on public pages

• Your use of hosted registration, payment, or signature pages

13. Termination

Natty Hatty may suspend or terminate access to portions of the website if we believe:

• Abuse, fraud, or misuse has occurred

• You violate these Terms

• We must comply with legal requirements

Public program pages may be removed at the request of the Organization or due to abuse.

14. Changes to These Terms

Natty Hatty may update these Terms periodically.

The “Effective Date” reflects the latest version.

Continued use of the website constitutes acceptance of any updated Terms.

15. Contact Information

For questions about these Terms: