Sports facility management software

Natty Hatty is sports facility management software for indoor complexes, turf and field facilities, gyms, rinks and training centers. Bookings, memberships, leagues, programs, payments, waivers and storefronts run in one system, so your staff stop copying the same customer between a calendar, a registration form, a spreadsheet and a card reader.

Most sports facility software starts with the calendar and bolts everything else on. Natty Hatty starts with the facility: every field, court, cage and sheet of ice, every program that uses it, and every customer who books, registers or buys. That makes it sports facilities management software and sports venue management software in one. The schedule, the revenue and the people are the same record.

Sports facility management is the day-to-day work of running a sports venue. It means:

• Scheduling the space
• Controlling who can use it
• Running the programs inside it
• Collecting payments
• Keeping every participant compliant with waivers

On a busy night the same front desk handles rentals, league games, a camp check-in and a merchandise sale.

Natty Hatty gives each of those jobs a place in one connected system. Space is booked once, access is defined once, and payments and waivers are tied to the booking or registration they belong to.

Indoor facilities pack the most activity into the fewest hours. Natty Hatty handles every space type in one view:

• Courts
• Turf fields
• Cages
• Rooms

It also runs multi-sport complexes. As sports complex management software, it:

• Prevents double bookings across every space
• Lets you run several locations from one account
• Gives directors a live view of what's happening in each building

It works the same way for a single sports center or a network of complexes.

Bookings are where facility revenue starts. Customers book online, staff take walk-ins at the desk, and recurring rentals go in as bulk bookings for the whole season. Availability rules, blackout dates and member-only windows are set once and applied everywhere.

It works as athletic facility scheduling software for fields, courts, batting cages and rinks. Payments and waivers are built into every booking. See sports facility booking software for the full booking toolkit.

Memberships decide who can book, who can register and who gets member pricing. With Natty Hatty you can:

• Create recurring or one-time plans
• Attach perks and passes
• Make programs or booking windows available only to eligible members

Because memberships connect to bookings and registrations, access is checked automatically at checkout. Nobody has to cross-reference a list at the desk.

A facility earns its busiest nights from programs. Natty Hatty runs them on the same schedule as your rentals:

• Leagues, with scheduling, standings and playoff brackets
• Teams, with rosters and attendance
• Tryouts, with live player evaluations
• Classes, camps and clinics, with capacity limits and session dates

Registration, payment, waivers and communication flow from one program record. Games and sessions reserve their fields and courts automatically, so programs and rentals never collide.

Natty Hatty turns every booking, registration and sale into tracked revenue. You can:

• Charge cards online, in person, or with tap to pay on iPhone and Android through the Business Pal app
• Set payment plans and schedule recurring charges
• Send bulk payment requests
• Let automatic reminders follow up on unpaid balances

Each organization chooses whether to absorb processing fees or pass them on to customers. Refunds, full or partial, are handled from the dashboard. Read more about payments.

Every participant can sign before they arrive. Waivers and agreements go out with the booking or registration, and customers sign on any device. Staff verify signatures at check-in with a QR code.

Signed records are stored with the version that was signed, so you always know who has and hasn't signed. Waivers run on Signature, Natty Hatty's e-signature product.

Natty Hatty runs on three connected apps:

• Staff: manage the facility from Business Center in any browser, or from the Business Pal app on the floor. Take a walk-in booking, check someone in or sell at the counter.
• Coaches and trainers: use Coach Hub to see their teams, schedules and players.
• Customers: book, register, pay and sign waivers in the Natty Hatty App.

It's one sports facility management app experience. Everyone works from the same live data.

Baseball and softball facilities

As baseball facility software, Natty Hatty handles:

• Cage and field bookings
• Lesson scheduling for hitting and pitching coaches
• Tryouts and team formation
• League and tournament play

Soccer and turf facilities

As indoor soccer facility software, it handles:

• Field rentals
• Recurring team bookings
• Leagues with standings
• Player registrations and memberships

Basketball and volleyball gyms

It handles:

• Court scheduling
• Camps and clinics
• Team and league operations on shared courts

Ice rinks

As ice rink management software, it handles:

• Ice time rentals
• Skating classes
• Hockey leagues and teams
• Waivers for every skater

The same rules for availability and access apply to every sheet of ice.

Pickleball and tennis facilities

It handles:

• Court reservations
• Memberships with member-only booking windows
• Leagues
• Clinics

The same system also works as pickleball club software for clubs that run their own courts.

Performance and training centers

It handles:

• Private and small-group training sessions
• Coach schedules
• Memberships and class registrations
• Payments

All of it sits in one place for sports training facilities.

Growing facilities outgrow tools that were built for one building. Natty Hatty supports multiple spaces and multiple locations under one organization. Directors see bookings, registrations and revenue in real time across every site.

When you compare sports facility management software, check whether it:

1. Runs bookings and programs on one schedule. Rentals, leagues, camps and lessons should never double-book a space.
2. Connects memberships to access. Eligibility and member pricing should apply automatically.
3. Collects payments where the activity happens. That means online checkout, payment plans, automatic reminders and in-person payments at the desk.
4. Handles waivers before arrival. Look for digital signing and fast verification at check-in.
5. Includes retail. Storefronts, inventory and fulfillment should be in the same system.
6. Gives every role an app. Staff, coaches and customers each need one.
7. Scales past one building. Multiple spaces and locations should live under one account.

Natty Hatty is built to check every box, which is why facilities use it as their operating system rather than one more tool. Talk to our team to see it with your own spaces and programs.